Refund Policy

Last updated: November 5, 2026

We want your book to feel right. Here's how we put things right when it doesn't. To ask for anything on this page, email hello@littletalesofyou.com with your order number or the email address you ordered with.

Free re-make

Spotted a typo, or want a different look or dedication? You can re-make your digital book for free. This doesn't affect your right to a refund.

Digital book: 14-day refund

If you still don't love it, we'll refund the digital book when you ask within 14 days of purchase. You don't have to give a reason, though we'd like to hear it.

"Looks like them" photo match

The 14-day refund covers this add-on too. If you change your mind before we start on the book, email us and we'll delete your photo and refund the add-on. If we can't produce a good match, we'll tell you and refund it.

Hardcover

Every hardcover is printed just for your child, so we can't accept returns or refund a book that was printed as ordered, including when the typo was in the details you entered. Please check your preview carefully before you order. We will reprint it or refund it at no cost to you if:

• it arrives damaged or has a printing defect,
• we made a mistake in it, or
• it doesn't arrive.

Please write to us within 30 days of delivery, or within 30 days of the estimated delivery date if it never arrived, and include a photo if the book is damaged. You don't need to send the book back.

If you need to cancel a hardcover, tell us right away. We can cancel and refund it only until it has gone to print.

How refunds are paid

Refunds go back to your original payment method through our checkout provider. Once we approve one, your bank usually takes 5 to 10 business days to show it. After a refund for a digital book, please delete your copies, because the license to use the book ends.

Your legal rights

Nothing on this page limits rights you have under the consumer protection laws where you live.